01-01-2016, 06:08 AM
(01-01-2016, 06:00 AM)Surge Wrote:(01-01-2016, 05:55 AM)OdinYggd Wrote: GOD DAMNIT.I would say this has happened two times too many but it's mostly out of your control so I appreciate the degree of transparency you provide on demand.
A little over 24 hours worth of data loss.
The new server hardware was defective, and had a hard drive go completely flatlined this evening a few hours ago.
Fortunately the provider had kept a snapshot of the drive images from before migration, and put us back on the old hardware for the time being.
I hate it when stuff like this happens, especially when it happens on a holiday when the site needs to be up so people can use it.
Twice too many indeed. At least this time they had taken a backup as part of the migration process that was usable. If we had to use my backups for this, it would have reverted us to Sunday.
Unfortunately this is the reality of servers. Things go wrong, and the backups are never perfect- though you can at least keep the losses to a minimum. I've used cloud-backed servers before and had just as much downtime and misfortune with them as the current solution seems to be experiencing. Even the mighty google has visible outages and downtimes every so often due to hardware software or technician problems.
Feel free to PM me if anything is broken