03-31-2016, 06:43 AM
(03-31-2016, 06:07 AM)Shaadaris Wrote: The more time I spend on the Starbound forums, the more apologetic I feel towards how some of us treated the moderator fiasco... I mean, I already feel stupid about it, but the more I see what they have to deal with every day... Ugh. Imagine a job where you have to try to calm down people who have no thought in their mind other than to cause turmoil and chaos, or groups of those who have entirely different opinions to eachother and are militant in their beliefs, or have to punish those who've made honest mistakes no matter how sorry they are. And all the time they have to try to remain completely neutral both in their position and emotion. Spammers, trolls, haters, ignoramuses, many of which end up returning even after you've stopped them one way or another. And endless stream of them. And even then much of your work goes unnoticed, or if it is noticed, unappreciated. And some people take active offense, accusing them of messing up their job and trying to rile up hatred like some kind of Trump rally.
HOW DO PEOPLE DO THIS FOR A LIVING?
*collapses*
I still feel like the biggest offense in that whole debacle was "we can ban you for any reason, we only bother telling you the reason because we're nice like that"
I don't really approve of the "because I'm in charge and I make the rules!" mentality or the "I don't care who started it!" conflict resolution as both are mostly reminiscent of a school teacher disciplining children who do not understand how authority or responsibility works. When you are dealing with adults on the internet you do not NEED these techniques because the people you are dealing with either understand authority and responsibility or will need to be disciplined extensively either way. Never mind they tend to establish an "air of superiority" where the moderators can be perceived as considering themselves better than users, which isn't good for anyone because it just makes the users resent the mods.
I think it's better to treat people as if they are capable of acting like rational adults, punishing them accordingly when they refuse to, and generally trying to cultivate a feeling of being down to earth and approachable.
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I answer questions. snark provided free of charge.
Most hated member of the nexus, irritation and/or ragequit guaranteed or your money back.
"IF I DO NOT RETURN INFORM MY HUMAN COHABITANTS THAT I FEEL STRONGLY FOR THEM"